Your handy scooting guide

ou need a driving licence or a provisional driving licence to ride a TIER eScooter. Luckily it’s easy to validate your licence before renting an eScooter – just follow the instructions on the screen and you’ll be ready to hit the road. Plus, you’ll only need to do it once.

If you’ve already validated your driving licence with FREENOW, you’re ready to go!

To make sure all eScooter users know how to behave on the road, you will need to pass a super quick safety test before you rent your eScooter. 

Once you’re all set simply unlock it with the app and you’re good to go!

ALWAYS wear a helmet and never ride on highways or motorways. Watch out for local signage around riding on local roads and bus lanes. You need to be 18 (or older) to use our eScooters. And don’t drink and scoot...if you’ve had one too many, switch tabs and take a Ride or a black cab instead.

Kick the kickstand up, step on the deck with one foot and push off with the other. Then keep both feet on the deck as you begin to move. Gently press the throttle handle (it’s on your right handlebar) to speed up. Smile... you’re looking cool.

To slow down, release your throttle handle and gently press the brake handles (both handlebars feature a brake). Careful not to be too firm, or you’ll stop immediately. 

To end your trip, park the eScooter in a designated area (lookout for signs in your local area, or check the app) and tap the ‘End rental’ button. Be sure to tap it right away, as your trip is charged by the minute. Be a kind human being and NEVER block sidewalks, bike lanes or driveways.

Check out our FAQs or get in touch directly through the app or the contact form.


- Call TIER’s hotline: 030 568 386 51
- or...