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Fancy hitting the town on one of our eScooters but not sure where to begin? This helpful guide tells you everything you need to know.
You need a driving licence or a provisional driving licence to ride a Voi eScooter. Luckily it’s easy to validate your licence before renting an eScooter – just follow the instructions on the screen and you’ll be ready to hit the road. Plus, you’ll only need to do it once.
If you’ve already validated your driving licence with FREENOW, you’re ready to go!
ALWAYS wear a helmet and never ride scooter on the pavements. When available, use bike lanes, and do not ride on roads with a speed limit above 30mph. You need to be 18 (or older) to use our scooters. And don’t drink and scoot...if you’ve had one too many, switch tabs and take a Taxi.
To slow down, release your throttle handle and gently press the brake handle under the left handlebar (don’t be too firm or you’ll stop immediately). Some eScooters also come with handy hand-brakes or a kick-down break on the rear wheel, so it’s easy to stop whenever you need to.
In some areas there are zones where lots of pedestrians and cars are concentrated. The maximum allowed speed there is 6 km/h so your Voi will automatically run slightly slower (we mark these areas in yellow on the map).
To end your trip, park the scooter in a designated area or parking rack and tap the ‘End rental’ button in the app (make sure to tap it right away, as your trip is charged by the minute). Please bear in mind that your scooter will stop and you won’t be able to end your ride outside of the designated operating area (marked grey on the map).
Mandatory Parking zones
Please only park in the designated spots. They are indicated in blue on the map and are mandatory in the city centre. We recommend finding a parking spot near your destination before you start a trip.
And please always be a nice human - DO NOT block pavements, bike lanes or driveways.
