Instant Cashouts
How it works
- Go to your ‘Earnings’ pageOpen your Freenow driver app, tap on the menu (three lines) and then tap ‘Earnings’.
- Open your BalanceFrom ‘Earnings’, tap on the ‘Balance’ tab. You’ll see your current balance after commission.
- CashoutTap ‘Cashout’ to withdraw your current balance. You’ll see how many free cashouts you have or if fees apply.
- ConfirmClick ‘Confirm’ to start the Instant Cashout process.
- See the statusSee the status of your cashout at any time. Depending on your bank, this may take up to 2 days to appear.
- Go to your ‘Earnings’ pageOpen your Freenow driver app, tap on the menu (three lines) and then tap ‘Earnings’.
- Open your BalanceFrom ‘Earnings’, tap on the ‘Balance’ tab. You’ll see your current balance after commission.
- CashoutTap ‘Cashout’ to withdraw your current balance. You’ll see how many free cashouts you have or if fees apply.
- ConfirmClick ‘Confirm’ to start the Instant Cashout process.
- See the statusSee the status of your cashout at any time. Depending on your bank, this may take up to 2 days to appear.
Don't wait for payday: cash out
Gold drivers get five free cashouts each month, Silver drivers get three and Bronze get two. Freenow covers the transaction fee.
After using free cashouts, Gold and Silver drivers can still cash out for a fee. Standard drivers currently don't have access.
Got questions about Instant Cashouts?
What is Instant Cashout?
Who can use Instant Cashout?
Instant Cashout is currently available to drivers with Gold, Silver, or Bronze loyalty status.
• Gold drivers get 5 free cashouts per month
• Silver drivers get 3 free cashouts per month
• Bronze drivers get 2 free cashouts per month
Bronze, Silver and Gold drivers can still request more cashouts after using their free ones by paying the £0.50 fee.
Why don’t I have access to Instant Cashout?
How do I use Instant Cashout?
1. Go to your ‘Earnings’ page.
2. Tap the ‘Balance’ tab.
3. Select ‘Cashout’.
The option will appear if you qualify.
How can I unlock Instant Cashout?
To unlock Instant Cashout, reach at least Bronze loyalty status. Higher tiers get free monthly cashouts. Learn how to improve your loyalty status here.
How can I know the status of my cashout?
How much money can I cash out?
Where is my cashout?
There are a few reasons why your cashout might be delayed:
• Bank processing: Banks may take time to post the transfer, especially outside of business hours or on holidays.
• Technical issues: Incorrect or recently changed bank details, or technical glitches, can cause a delay or rejection. Check your app's Earning page for any notifications.
To avoid delays, we recommend:
• Always double-check your bank details in the app.
• Don't change your bank details right before cashing out, as updates can take up to 72 hours.
• Try to avoid cashing out on weekends or bank holidays.
If your cashout still hasn't arrived after five business days, please contact your bank directly.