Use  TIER eBikes to get around. Scroll down to learn how...

Tap the '2-wheels' button to find your TIER eBike on the map. 

Choose one and unlock it with the app by sliding ‘Start the rental’. You can also scan a bicycle’s QR code.

Remove the manual lock from the right side of the rear wheel, and place it in the holder on top of the rear wheel.

Make sure your brakes and lights are working. Check your tyres have enough air. Adjust the saddle with the handle below the seat if you need to. Hop on your bike and you’re good to go!

• Be attentive -  watch out for large vehicles, don’t drive in blind spots and always stay focused and aware of your surroundings, the traffic and pedestrians.
• Wear a helmet - it protects you.
• Please obey local traffic laws and use bike lanes where possible. 
• Don’t drink and ride.

Want to do some quick shopping or grab a coffee during your rental? No problem. You can put the eBike in park mode. Just pull over, open the FREENOW app and tap ‘Park’ for the active rental on screen. When you’re ready, simply tap ‘Continue trip’ and hit the road again.

Put the bike lock through the hole on the right side of the back wheel before turning on the park mode in the app. When you’re ready to continue, pull the lock out of the right side of the rear wheel, and place it in the holder on top of the rear wheel.

To end your trip, park the eBike within a designated area. Don't end your rental in the orange area. Push the kickstand down. 

Put the bike lock through the hole on the right side of the back wheel.

Park responsibly, be a nice human and keep footpaths, bike lanes and driveways clear.

Open the app and tap the ‘End rental’ button. Time to take it easy!

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