You can get in touch by using the below contact methods:
- Through the Help Centre in your Driver App.
- Visit our web form to submit your query - find out how below.
Reaching out to Driver Care via the WebForm:
- Visit the WebForm here.
- Type your email address
- Select Ireland as your Country
- Choose the Service Type - Ride Hailing Taxi > Driver
- Select your reason of contact from the list
- Add your Driver Public ID/FREE NOW ID which you can find in the profile section of your driver app
- Include any relevant details or attachments in the Description Box
- Press 'Submit'
Please note: the following contact methods are for FREE NOW drivers only, if you are a passenger and would like to talk to a member of the team please submit query via the help centre in your passenger app or on the website here.