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Get in touch with your dedicated driver care team

You can get in touch by using the below contact methods:

  • Through the Help Centre in your Driver App.
  • Visit our web form to submit your query - find out how below.

 

Reaching out to Driver Care via the WebForm:

  1. Visit the WebForm here.
  2. Type your email address
  3. Select Ireland as your Country
  4. Choose the Service Type - Ride Hailing Taxi > Driver
  5. Select your reason of contact from the list
  6. Add your Driver Public ID/FREE NOW ID which you can find in the profile section of your driver app
  7. Include any relevant details or attachments in the Description Box
  8. Press 'Submit'

Please note: the following contact methods are for FREE NOW drivers only, if you are a passenger and would like to talk to a member of the team please submit query via the help centre in your passenger app or on the website here.