Do you need help with your Business Account?
How can we help
These contact methods are exclusively for Freenow B2B Account Owners and Admins.
If you are a passenger and had issues with a B2B ride please click here.
There are two ways to contact our customer support team:
- Through the Freenow app: Access the Help Section for instant guidance, quicker solutions and tailored support.
- Via the Help Button: Located in the bottom right corner of this page, this is recommended if you don't have access to the Freenow app.
Want to open a Business Account?
We are excited that you want to start the journey with us! Check how to set up a Freenow Business Account and join us!
Need a hand with the Admin Panel or Web Booker?
No worries! Check all the important information below:
Admin Panel
Web Booker
Have a question about invoices?
No problem, visit our dedicated Help Centre Section to find your answers.
Do you want to add/delete an employee on the B2B account?
Check out the step-by-step instructions - How to add or remove employees from a Freenow Business Account?
Privacy Policy & Authority Requests
All the necessary information about your data can be found here - Privacy Policy
For authority requests, please send an email to: authority@free-now.com
Illegal Content, Decision about Illegal Content & Accessibility
You can file your notification / appeal by clicking on the help button on the right-hand side and then on the ‘Get in touch’ button.
All the necessary information about the process and your rights can be found in our GTCs.
Terms and Conditions
Terms and Conditions for Business Accounts - click here