What is Freenow’s hotel taxi booking solution?

It’s a web-based tool that lets hotels (and other businesses) book a taxi for guests or clients in seconds, track the ride in real time, and choose who pays (guest or company). We also offer a taxi booking solution with a taxi butler.

Do guests need to download the Freenow app?

No. Guests receive trip details and live tracking by SMS. No account or app is required.

Can guests pay the driver directly?

Yes. Guests can pay the driver (cash or card), or you can charge rides to your company account—you choose per trip.

Does Freenow provide trips in advance?

Yes. You can pre-book trips ahead of time (e.g., airport transfers) and manage multiple bookings simultaneously.

Do you support promo/voucher codes for events or groups?

Yes. We can issue vouchers or codes for conferences, weddings, or corporate events, covering full or partial fares.

Is there a kiosk or hardware option?

Yes. Options like Taxi Butler can streamline one-tap ordering where staff or guests frequently request rides.

Can hospitality trips be tracked by staff after dispatch?

Yes. Live tracking is visible in the Web Booker. You see driver, vehicle, ETA, and trip status in real time.

Is there training for our front-desk team?

Yes. We provide quick-start guides and demos ensure fast adoption.

How do you ensure driver quality and safety for hotel taxis?

Drivers are licensed and vetted according to local regulations.

Delight clients with enhanced transport service

Book safe and reliable taxis for guests, clients or patients in seconds — no Freenow app needed.

Order a taxi for your guests in seconds so you can focus on more important tasks

Low wait times mean your guests will leave on time and happy

B2B header_excluding UK and IE_BusinessProfile_10x6.png

Give your guests access to the most professional drivers in town, so they enjoy safety and comfort on their trips

Order a taxi for your guests in seconds so you can focus on more important tasks.
Low wait times mean your guests will leave on time and happy.
Give your guests access to the most professional drivers in town, so they enjoy safety and comfort on their trips.

Order a taxi for your guests in seconds so you can focus on more important tasks.
Low wait times mean your guests will leave on time and happy.
Give your guests access to the most professional drivers in town, so they enjoy safety and comfort on their trips.

Easily arrange taxis for hotel guests – from airport pickups to city tours – ensuring a VIP experience.
Help patients and visitors get where they need to be with ease – hospitals and clinics can book safe, reliable rides for those in their care.
Impress visiting clients or partners with on-demand rides. They’ll arrive on time for meetings and depart with a great impression of your service.
Call safe rides for diners late at night; let guests pay the driver or charge your account.
Offer on‑demand rides for customers after big purchases or while cars are in service.

Easily arrange taxis for hotel guests – from airport pickups to city tours – ensuring a VIP experience.
Help patients and visitors get where they need to be with ease – hospitals and clinics can book safe, reliable rides for those in their care.
Impress visiting clients or partners with on-demand rides. They’ll arrive on time for meetings and depart with a great impression of your service.
Call safe rides for diners late at night; let guests pay the driver or charge your account.
Offer on‑demand rides for customers after big purchases or while cars are in service.

Your guests enjoy our premium taxis with an expert driver.

man holding phone standing outside black cab

No delays, no long waiting times around.

Get safe and reliable taxis for clients, guests, or patients in just a few clicks. Make taxi booking fast and easy and manage every trip efficiently.

Seamless travel for every important journey

Benefits for you and your guests

Easy booking

On time, every time

Professional drivers

How does it work?

Order at the reception

Easy cab tracking

Flexible payment options

Order at the reception

Easy cab tracking

Flexible payment options

Perfect for hospitality & more

Hotels & Accommodation

Healthcare & Hospitals

Consultancies & Offices

Restaurants & Bars

Retail & Dealerships