Prebook your taxi or ride
Prebook your taxi or ride
Prebook your taxi or Ride up to 4 days in advance, so you can check that off your list and focus on what really matters.
Why you should prebook
Why you should prebook
It will help you organise your day better. Whether you have an early flight or a long day of work, prebook to stay organised.
You’ll save time. Don’t stress, book in advance so you know your future trip is taken care of.
How it works
How it works
1. Open the app and tap the car symbol next to ‘Enter your destination’
2. Tell us where you're going
3. Choose time & date
4. Select a way to travel, then tap 'Prebook'
Done! You can save it to your calendar or edit details in the app.
If you already started booking, tap 'Later' to prebook instead.
2. Tell us where you're going
3. Choose time & date
4. Select a way to travel, then tap 'Prebook'
Done! You can save it to your calendar or edit details in the app.
If you already started booking, tap 'Later' to prebook instead.
How far in advance can I prebook?
How far in advance can I prebook?
You can prebook up to 90 days in advance. For more info read this guide.
Will I be charged additional fees for prebooking?
Will I be charged additional fees for prebooking?
We may charge a fee to ensure quality. You can see the amount in the app before prebooking.
Will I get notified when my driver is on the way?
Will I get notified when my driver is on the way?
Yes, we’ll let you know when your driver is on their way and when they arrive to the pickup location.
My driver arrived earlier. What should I do?
My driver arrived earlier. What should I do?
If your driver arrives earlier, they’ll wait for you until the scheduled pickup time.
I want to edit my prebooking. What should I do?
I want to edit my prebooking. What should I do?
Open your app and check your prebooked trips. You can edit the time and pickup location.
FOR MORE QUESTIONS, HEAD TO THE HELP CENTRE.
Explore different ways to travel
Explore different ways to travel
Taxi & ride
Taxi & ride
Sit back and relax in a taxi or Ride. FREENOW drivers are experienced and know the city inside out. So you can get to your destination ASAP.
The best option if the weather is bad, or you need to get to your destination ASAP.
The best option if the weather is bad, or you need to get to your destination ASAP.
2-wheels
2-wheels
Riding on 2-wheels is a fun and quick way to travel short distances. They’re electric and easy to park and ride.
We call 2-wheels eBikes, eMopeds and eScooters (click ‘Learn more’ to see what’s available in your city).
We call 2-wheels eBikes, eMopeds and eScooters (click ‘Learn more’ to see what’s available in your city).
Carsharing
Carsharing
Get a comfy car with no commitment, and only pay for the time you use.
Perfect for the city or short getaways. Lots of space for groups of people, luggage, or even small furniture.
Perfect for the city or short getaways. Lots of space for groups of people, luggage, or even small furniture.