Don’t waste time sitting in traffic. Hop on an eBike and get where you need to be using the bike lanes.
PERFECT FOR SHORT DISTANCES
Whether you’re going somewhere nearby or just want to enjoy a ride around the park, eBikes are the best choice when you don’t feel like walking.
ONE APP, 7.000 eBIKES
With TIER and Voi, there’s always an eBike around. Use the map to find the closest one to you.
HOW eBIKES WORK
THE BASICS
✅ Helmet on ✅ Travel in bike lanes ✅ Don’t drink & bike ✅ Enjoy the ride
GETTING ROAD-READY
Unlock an eBike in the app or by scanning the QR code. Check the bike's in good condition and adjust the saddle. If there's an additional lock: take it out and place it in the holder. Hop on and... don't forget to pedal!
PARK MODE ON
Make a stop without ending your rental. Tap 'Park' to lock the bike and 'Resume' to get back on the road.
If there's an additional lock: make sure you use it.
UNDERSTAND YOUR MAP
🔵 Blue P = mandatory parking 🔴 Red area = you can't park or end rental there 🟡 Yellow area = your bike will slow down automatically
END RENTAL
Leave the bike on the kickstand and tap 'End rental'. You might have to take a pic of your parked bike.
Heads-up! Don't forget to lock the bike if there's an additional lock.
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FIND eBIKES HERE
BERLIN
COLOGNE
DUSSELDORF
HAMBURG
MUNICH
REUTLINGEN
ULM & NEU-ULM
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ALL ABOUT SAFETY
Don’t forget to wear a helmet and follow these steps to have a perfect ride 👉
TWO’S A CROWD
One eBike, one person. More than one? Get one each!
ONE DRINK TOO MANY?
Don’t ride a bike. Book a taxi instead!
PARKING DONE RIGHT
Park only where allowed and make sure you don’t block the street or pavement.
RIDE SMART, DRESS THE PART
Make sure to dress appropriately for the weather and temperature!
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How do I rent an eBike?
Tap ‘2-wheels’ in the app, check the in-app map and select one nearby to rent it. Or scan the QR code on the vehicle using the app.
What to do if something goes wrong?
Your safety is our priority, so all bike trips are insured by our partners. Visit this page for contact information in case of an emergency.
Sit back and relax in a taxi or Ride. FREENOW drivers are experienced and know the city inside out. So you can get to your destination ASAP. The best option if the weather is bad, or you need to get to your destination ASAP.
Get a comfy car with no commitment, and only pay for the time you use. Perfect for the city or short getaways. Lots of space for groups of people, luggage, or even small furniture.
Having all options in one app means public transport too! Choose Transit to buy your digital tickets for bus & train and say goodbye to queuing for paper tickets. And now you can also subscribe to the €49 Deutschland Ticket in the FREENOW app.
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