Your eBike guide
Your eBike guide
Ready to get on an eBike but not sure where to begin? Keep reading!
Get your eBike
Get your eBike
There’s 2 ways:
- Tap ‘2-wheels’ and find your closest bike on the map
or
- Spot an eBike on the street & scan its QR code
Unlock the eBike in the app and off you go.
- Tap ‘2-wheels’ and find your closest bike on the map
or
- Spot an eBike on the street & scan its QR code
Unlock the eBike in the app and off you go.
Safety checklist
Safety checklist
✅ Helmet on
✅ Travel in bike lanes
✅ Don’t drink & bike
✅ Enjoy the ride
✅ Travel in bike lanes
✅ Don’t drink & bike
✅ Enjoy the ride
The basics
The basics
Check the tyres, lights, brakes, saddle height… Everything looks good? Then hop on and start pedalling.
eBikes make pedalling easier, with less effort so you can go faster!
*Pedal-assisted eBikes work by using an electric motor to give you an extra boost while pedalling. When you start pedalling, the motor kicks in and helps you go faster.
eBikes make pedalling easier, with less effort so you can go faster!
*Pedal-assisted eBikes work by using an electric motor to give you an extra boost while pedalling. When you start pedalling, the motor kicks in and helps you go faster.
Need a break?
Need a break?
Whether you’re nipping into a shop or stopping to take in the view, you can pause your rental. Just open your app and tap ‘Park’. When you're ready to go again, tap ‘Resume’.
Ending rental
Ending rental
- Look out for parking signs or check the map for parking spots (see below)
- Park your eBik
- Lock your bike (if it has a manual lock)
- Tap ‘End rental’
Pro-tips
- Don’t block pavements, bike lanes or pathways
- Follow local rules to avoid fines
- Check available parking in your destination before starting your trip
Yellow = slowSee a yellow zone in your map? That means your bike will automatically slow down. This is to keep you and pedestrians safe in busy areas.
Blue = park hereA blue ‘P’ or area in your map means you have to park there. So no need to overthink. Easy!
Red = no parkingIf you see red it means you can’t park there. Check your map to find another place.
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- Yellow = slowSee a yellow zone in your map? That means your bike will automatically slow down. This is to keep you and pedestrians safe in busy areas.
- Blue = park hereA blue ‘P’ or area in your map means you have to park there. So no need to overthink. Easy!
- Red = no parkingIf you see red it means you can’t park there. Check your map to find another place.
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Take a pic before you go
Take a pic before you go
Already parked your bike? We’ll ask you to take a quick picture to show it’s parked correctly. Make sure you follow the steps above for 10/10 parking.
