Need assistance while working with FREENOW?
How can we help
These contact methods are for FREENOW drivers only. If you are a Rider and need assistance, click here.
Get Support — The Fastest Way
You’ll get instant guidance, quicker solutions, and tailored support.
If you're experiencing login issues or have any questions that you couldn’t find answers for, no worries! You can easily contact our Support team by clicking on the Help Button
Find an easy way to resolve your problem below:
Want to start driving with FREENOW
We are excited that you want to start the journey with us! Check our Onboarding and Documentation information and join us!
Have an issue with my account
We understand it can be frustrating to find you're unable to start driving when you open the app, and we are here to help you!
Check out the most probable scenarios and instructions on what to do when you have logging issues - click here.
Need to update your or your car information
No worries! You can find all the instructions in the Update/Add Information section.
Privacy Policy & Data Requests
All the necessary information about your data can be found here - Privacy Policy
For authority requests, please use the Help Button and choose Authority Request as the reason for contact.
Ready to drive with us? We are!
If you are new, download the app now and be FREENOW.