Promotional codes will be added directly to the Freenow app for usage when selecting a Visa card as payment method, which entitles them to participate in the campaign. By using any of these codes , you agree to the following terms and conditions (the "Conditions"). These conditions reference services provided by Freenow to their users. Additionally, the general terms and conditions of Freenow apply.

 Organizer: The organizer of the promotion is Freenow Hellas Single Member SA, with registration number 155228301000 and registered address at Kifisias Avenue 115, 115 24, Athens, Greece, operating under the brand name Freenow. Visa is not responsible for the organization, administration, or fulfillment of the promotion.

1. Campaign Period: The campaign period begins on April 1, 2026, at 00:00 EET and ends on June 30, 2026, at 23:59 EET. The campaign will be split into 3 promotional waves as below:

• Wave 1: from April 1, 2026, at 00:00 until April 30, 2026, at 23:59

• Wave 2: from May 1, 2026, at 00:00 until May 31, 2026, at 23:59

• Wave 3: from June 1, 2026, at 00:00 until June 30, 2026, at 23:59

During each promotional wave, any customer with an active Visa card added in the Freenow app will receive 1 voucher worth €3, which will be automatically applied when selecting a Visa card as payment method in the Freenow app. The voucher is valid exclusively for a taxi ride booked via the Freenow app during the Campaign period. 

The voucher value is a maximum of 3 EUR in each promotional wave. For lower-value rides, only the actually used amount will be covered. The difference between the actual amount and the maximum amount of 3 EUR will expire. The number of vouchers is limited to 16,667 in each promotional wave. The promotion ends when each promotional period ends or the campaign codes are exhausted, whichever occurs first. The principle of first-come, first-served applies.

2. Eligible Participants

To be eligible to participate ("Eligible Participants"), each participant must:

1. Be at least eighteen (18) years old.

2. Have a residence in Greece.

3. Register an active Visa card in their Freenow Rider account 

4. Use Visa as payment method for payment with Freenow.

3. How It Works

To claim their reward, the eligible participant must:

i. Have a profile in the Freenow Rider app. 

ii. Tap to deposit into their Freenow account the exclusive code that will be communicated to them via the app’s communication channels.

iii. Add and select Visa as payment method in the Freenow app. 

Once the promotional period starts and after following the above steps,  the rewards will automatically be applied to the next taxi ride and payment with Visa via the Freenow app, made by the end of each promotional wave and until the available vouchers have been exhausted.

4. Eligible Rides: An "eligible ride" refers to a taxi ride.

The following transactions are not considered eligible purchases:

i. Other rides besides taxis offered by Freenow (e.g. rental cars). 

ii. Transactions not paid with Visa via the Freenow app. 

5. Reward

In each promotional wave, each reward is up to three € (3 Euros) (the "Reward"). Each user will receive one (1) reward. Once the steps described above are successfully completed, the rewards will be credited to the valid account of the eligible participant within the Freenow app. The reward is not electronic money and cannot be used as general credit within the Freenow app, has no cash value, and cannot be redeemed for cash. A payout of the reward to a bank account is not possible. If the price of the taxi ride to which the reward is applied is less than 3 EUR, the unused part of the reward will expire.

6. Applicable Law and Jurisdiction: These promotional conditions are governed by the Greek law. By participating in this promotion, participants agree to these promotional conditions and Visa's terms of use. The exclusive jurisdiction for the resolution of legal disputes or claims arising from or in connection with these promotional conditions is Greece.

7. The organizer reserves the explicit and unconditional right to unilaterally amend these terms and conditions of the promotional campaign at any time and without prior notice.. Such amendments shall take effect upon their publication on the official website/platform of the promotional campaign or by any other appropriate means deemed appropriate by the Organizer. Participants are responsible for keeping themselves informed of any amendments. Continued participation in the promotional campaign after any amendment to the terms and conditions constitutes unconditional acceptance of the amended terms and conditions by the participant.

Participants are encouraged to first contact the Organiser with any questions or complaints through the usual communication channels of the Organiser. All reasonable efforts will be made to acknowledge and resolve complaints promptly and fairly, within a reasonable timeframe that excludes weekends and public holidays.

Visa shall not be liable for any delays, losses or damage that may be suffered by participants in the Campaign due to causes not directly or indirectly attributable to Visa.

Visa shall not be liable for any human or technical errors that may occur during the Campaign and that may prevent users from benefiting, in whole or in part, from the Campaign, and disclaims any liability arising from events or circumstances beyond its control, including, without limitation, interruptions of platforms and devices (validators) and access thereto (such as, by way of example, malfunctions, IT errors, power outages and/or fluctuations, incidents affecting facilities or equipment).

By way of example and without limitation, Visa shall not be liable for events of force majeure (e.g. strikes, serious disturbances of public order, earthquakes, explosions, fires, floods and/or orders issued by any judicial or administrative authority) that may prevent, in whole or in part, participation in the Campaign, nor for any damages or losses suffered by a participant during the Campaign validity period.