Promotional codes will be added directly to the FREENOW app for usage when selecting a Visa card as payment method, which entitles them to participate in a campaign of FREENOW for Visa cards. By using any of these codes , you agree to the following terms and conditions (the "Conditions"). These conditions reference services provided by FREENOW to their users that are Visa cardholders. Additionally, the general terms and conditions of FREENOW apply.

1. Campaign Period: The campaign period begins on June 23, 2025, at 00:00 EET and ends on December 31, 2025, at 23:59 EET. The campaign will be split into 3 promotional waves as below:

  • Wave 1: from June 23, 2025, at 00:00 until August 31, 2025, at 23:59

  • Wave 2: from July, 21, 2025, at 00:00 until August 31, 2025, at 23:59

  • Wave 3: from November 1, 2025, at 00:00 until December 31, 2025, at 23:59

During the promotional wave 1, any customer with an active Visa card added in the FREENOW app will receive 2 vouchers worth €5, which will be automatically applied when selecting a Visa card as payment method in the FREENOW app. During the promotional waves 2 and 3, any customer with an active Visa card added in the FREENOW app will receive 1 voucher worth €5, which will be automatically applied when selecting a Visa card as payment method in the FREENOW app. The voucher is valid exclusively for a taxi ride booked via the FREENOW app during the campaign period. 

The voucher value is a maximum of 5 EUR. For lower-value rides, only the actually used amount will be covered. The difference between the actual amount and the maximum amount of 5 EUR will expire. The number of vouchers is limited to 3,000 in the promotional wave 1 and 6,000 in each of the promotional waves 2 and 3. The promotion  ends when each promotional period ends or the campaign codes are exhausted, whichever occurs first. The principle of first-come, first-served applies.

2. Eligible Participants

To be eligible to participate ("Eligible Participants"), each participant must:

  1. Register an active Visa card in their FREENOW Rider account 

  2. Use Visa as payment method for payment with FREENOW.

  3. Be at least eighteen (18) years old.

  4. Have a residence in Greece.

3. How It Works

To claim their reward, the eligible participant must:

i. Have a profile in the FREENOW Rider app. 

ii. Add and select Visa as payment method in the FREENOW app.

Once the promotional period starts,  the rewards will automatically be applied to the next taxi ride and payment with Visa via the FREENOW app, made by the end of each promotional wave and until the available vouchers have been exhausted.

4. Eligible Rides: An "eligible ride" refers to a taxi ride.

The following transactions are not considered eligible purchases:

1. Other rides besides taxis offered by FREENOW (e.g. rental cars & eBikes two-wheelers). 2. Transactions not paid with Visa via the FREENOW app. 

5. Reward

Each reward is up to five € (5 Euros) (the "Reward"). In the promotional wave 1, each user will receive two (2) rewards. In the promotional waves 2 and 3, each user will receive one (1) reward. Once the steps described above are successfully completed, the rewards will be credited to the valid account of the eligible participant within the FREENOW app. The reward is not electronic money and cannot be used as general credit within the FREENOW app, has no cash value, and cannot be redeemed for cash. A payout of the reward to a bank account is not possible. If the price of the taxi ride to which the reward is applied is less than 5 EUR, the unused part of the reward will expire.

6. Applicable Law and Jurisdiction: These promotional conditions are governed by the Greek law. By participating in this promotion, participants agree to these promotional conditions. The exclusive jurisdiction for the resolution of legal disputes or claims arising from or in connection with these promotional conditions is Greece.

7. The organizer reserves the explicit and unconditional right to unilaterally amend or terminate these terms and conditions of the promotional campaign, as well as the promotional campaign itself, at any time and without prior notice. Such amendments shall take effect upon their publication on the official website/platform of the promotional campaign or by any other appropriate means deemed appropriate by the organizer. Participants are responsible for keeping themselves informed of any amendments. Continued participation in the promotional campaign after any amendment to the terms and conditions constitutes unconditional acceptance of the amended terms and conditions by the participant.

8. Organizer: The organizer of the promotion is FREENOW Hellas Single Member SA, with registration number 155228301000 and registered address at Kifisias Avenue 115, 115 24, Athens, Greece, operating under the brand name FREENOW. The promotion is conducted by FREENOW in collaboration with Visa Europe Limited, a company incorporated in England with registration number 05139966 and registered address at 1 Sheldon Square, London, W2 6TT. Visa Europe Limited acts solely as a provider of the offer to FREENOW and is not responsible for the organization, administration, or fulfillment of the promotion.